You’re My Favorite Client

Whether you’re a designer or not, you make design decisions every day.

Successful design projects require equal participation from both the client and the design team. Yet, for most people who buy design, the process remains a mystery.

In his follow-up to Design Is a Job, Mike Monteiro demystifies the design process and helps you prepare for your role. Ensure you’re asking the right questions, giving effective feedback, and hiring designers who will challenge you to make your product the best it can be.

Mike Monteiro is the co-founder and design director of Mule Design, an interactive design studio whose work has been called “delightfully hostile” by The New Yorker. In early 2011, he gave a Creative Mornings talk entitled “F- You, Pay Me” that not only uplifted the downtrodden the world over, but fueled his first book, Design Is a Job. In 2014 he won .net’s Talk of the Year award for “How Designers Destroyed the World,” a screed about designers taking responsibility for their work. He can be heard weekly as the co-host of Let’s Make Mistakes. None of the terms Mike has coined are printable on a family website.

Table of Contents

Chapter 1. Why You Need Design
Chapter 2. Hiring a Designer
Chapter 3. Working Together
Chapter 4. Evaluating Work and Giving Feedback
Chapter 5. When Things Go Well
Chapter 6. When Things Go Wrong