Salesforce Service Cloud: Certification and Implementation Study Guide

Salesforce Service Cloud: Certification and Implementation Study Guide Front Cover
0 Reviews
2015-12-24
135 pages

Book Description

Are you interested in knowing important features of Salesforce Cloud?

Have you thought of doing the for Service Cloud Consultant?

Are you planning to do the certification exam soon?

Do you want to advise your clients on the various features in Salesforce Service Cloud?

You’re in the process of implementation and feel that you might have overlooked some of the features?

Do you want ensure that when talking to your customers you have set the expectation right?

Do you want to ramp up for a Service Cloud ?

If you answered yes to any of the question above then this book is right for you.

Table of Contents

  • Introduction
  • Industry Knowledge
  • Implementation Strategies
  • Knowledge
  • Case Management
  • Interaction Channel
  • Contact Center Analytics
  • and
  • Test your knowledge

Book Details

  • Title: Salesforce Service Cloud: Certification and Implementation Study Guide
  • Author:
  • Length: 135 pages
  • Edition: 1
  • Language: English
  • Publisher:
  • Publication Date: 2015-12-24
  • ISBN-10: B019SK5QXI
Download LinkFormatSize (MB)Upload Date
Download from FilePiPDF (convert), EPUB, AZW33.312/31/2015
Download from ZippySharePDF (convert), EPUB, AZW33.301/07/2016
Download from ZippySharePDF (convert), EPUB, AZW33.301/07/2016
How to Download? Report Dead Links & Get a Copy