Handbook of Human Resources Management

Human resources topics are gaining more and more strategic importance in modern business management. Only those companies that find the right answers to the following questions have a sustainable basis for their future success: – How can we attract and select the right talent for our teams? – How can we develop the skills and behaviors which are key for our business? – How can we engage and retain the talent we need for our future? While most other management disciplines have their standards and procedures, Human Resources still lacks a broadly accepted basis for its work. Both the structured collection of reflected real-life experience and the multi-perspective view support readers in making informed and well-balanced decisions. With this handbook, Springer provides a landmark reference work on today’s HR management, based on the combined experience of more than 85 globally selected HR leaders and HR experts. Rather than theoretical discussions about definitions, the handbook focuses on sharing practical experience and lessons learned from the most relevant business perspectives: – cultural / emotional perspective – economic perspective – risk perspective – operational perspective.

Table of Contents

Part I: Human Resources Marketing and Recruiting
Chapter 1 Human Resources Marketing and Recruiting: Introduction and Overview
Chapter 2 Human Resources Marketing and Recruiting: Essentials of Employer Branding
Chapter 3 Human Resources Marketing and Recruiting: Essentials of Digital Recruiting
Chapter 4 Human Resources Marketing and Recruiting: Digital Recruiting at Sodexo
Chapter 5 Human Resources Marketing and Recruiting: Essentials of Recruiting Events
Chapter 6 Human Resources Marketing and Recruiting: Essentials of Employee Referral
Chapter 7 Human Resources Marketing and Recruiting: Essentials of Internship Management
Chapter 8 Human Resources Marketing and Recruiting: Vocational Training in China
Chapter 9 Human Resources Marketing and Recruiting: Essentials of Executive Search
Chapter 10 Human Resources Marketing and Recruiting: Search for Senior Accountant for Brabender Technology China
Chapter 11 Human Resources Marketing and Recruiting: Search for International Executive Talent

Part II: Training and Qualification
Chapter 12 Training and Qualification: Introduction and Overview
Chapter 13 Training and Qualification: Essentials of Skill Management
Chapter 14 Training and Qualification: Developing a Competency Model to Assess Sales Leaders´ Equity
Chapter 15 Training and Qualification: Essentials of Training Management
Chapter 16 Training and Qualification: Employee Training at Galaxy Entertainment Group
Chapter 17 Training and Qualification: Essentials of Leadership Development
Chapter 18 Training and Qualification: Intercultural Leadership and Team Performance in a Professional Soccer Team
Chapter 19 Training and Qualification: Essentials of New Learning
Chapter 20 Training and Qualification: Online Leadership Training in Crisis
Chapter 21 Training and Qualification: Social Workplace Learning
Chapter 22 Training and Qualification: Essentials of Team Development
Chapter 23 Training and Qualification: Team Development at a Flexible Packaging Factory
Chapter 24 Training and Qualification: Recommendations for Virtual Team Development

Part III: Performance and Talent
Chapter 25 Performance and Talent: Introduction and Overview
Chapter 26 Performance and Talent: Essentials of Performance and Potential Management
Chapter 27 Performance and Talent: Pros and Cons of Performance Assessments
Chapter 28 Performance and Talent: Essentials of Development Discussions and Plans
Chapter 29 Performance and Talent: Essentials of Talent Development Programs and Groups
Chapter 30 Performance and Talent: Essentials of International Talent Development
Chapter 31 Performance and Talent: Essentials of Coaching
Chapter 32 Performance and Talent: Virtual Coaching
Chapter 33 Performance and Talent: Coaching International Leaders
Chapter 34 Performance and Talent: Essentials of Mentoring
Chapter 35 Performance and Talent: Essentials of Succession Planning

Part IV: Engagement and Retention
Chapter 36 Engagement and Retention: Introduction and Overview
Chapter 37 Engagement and Retention: Essentials of Employee Surveys
Chapter 38 Engagement and Retention: Essentials of Retention Tools
Chapter 39 Engagement and Retention: Essentials of Culture and Social Activities
Chapter 40 Engagement and Retention: Essentials of Employee Care
Chapter 41 Engagement and Retention: Essentials of Idea Management
Chapter 42 Engagement and Retention: Essentials of Rewards and Recognition
Chapter 43 Engagement and Retention: Essentials of Employee and Labor Relations
Chapter 44 Engagement and Retention: Experiences with Employee and Labor Relations in USA and International Implications
Chapter 45 Engagement and Retention: Management and Employees – Winners on Both Sides

Part V: Compensation and Benefits
Chapter 46 Compensation and Benefits: Introduction and Overview
Chapter 47 Compensation and Benefits: Job Evaluation
Chapter 48 Compensation and Benefits: Essentials of Benchmarking
Chapter 49 Compensation and Benefits: How to Stay Competitive in Emerging Markets
Chapter 50 Compensation and Benefits: Essentials of Base Salary
Chapter 51 Compensation and Benefits: Essentials of Bonus Plans
Chapter 52 Compensation and Benefits: Essentials of Long-Term Incentive Plans
Chapter 53 Compensation and Benefits: Essentials of Benefits
Chapter 54 Compensation and Benefits: Company-Provided Benefits at McDonald´s
Chapter 55 Compensation and Benefits: Essentials of International Assignment Management

Part VI: Administration and Payroll
Chapter 56 Administration and Payroll: Introduction and Overview
Chapter 57 Administration and Payroll: Essentials of Human Resources Process Management
Chapter 58 Administration and Payroll: Essentials of Shared Services and Outsourcing
Chapter 59 Administration and Payroll: Interim Human Resources Management in Germany
Chapter 60 Administration and Payroll: The Creation of a Professional Payroll Using Software

Part VII: Human Resources Governance and Compliance
Chapter 61 Human Resources Governance and Compliance: Introduction and Overview
Chapter 62 Human Resources Governance and Compliance: Essentials of Business Ethics
Chapter 63 Human Resources Governance and Compliance: Sexual Harassment Policy at International Monetary Fund
Chapter 64 Human Resources Governance and Compliance: Essentials of Policies and Guidelines
Chapter 65 Human Resources Governance and Compliance: Human Resources Audit and Investigations
Chapter 66 Human Resources Governance and Compliance: Essentials of Compliance
Chapter 67 Human Resources Governance and Compliance: Compliance and the Importance of Human Resouces Management

Part VIII: Human Resources Strategy and Change
Chapter 68 Human Resources Strategy and Change: Introduction and Overview
Chapter 69 Human Resources Strategy and Change: Essentials of Human Resources Strategy
Chapter 70 Human Resources Strategy and Change: Systemic-Complimentary Consulting Project on Bridges Between Two Worlds
Chapter 71 Human Resources Strategy and Change: Competence Development in a Changed Environment
Chapter 72 Human Resources Strategy and Change: Essentials of Business Partnership
Chapter 73 Human Resources Strategy and Change: Essentials of Organizational Development
Chapter 74 Human Resources Strategy and Change: Intervention on Leadership Development at the Department of Energy in South Africa
Chapter 75 Human Resources Strategy and Change: Essentials of Human Resources Transformation
Chapter 76 Human Resources Strategy and Change: Essentials of Labor Cost Reductions and Crisis Management
Chapter 77 Human Resources Strategy and Change: Essentials of Workforce Planning and Controlling
Chapter 78 Human Resources Strategy and Change: Essentials of Mergers, Acquisitions, and Joint Ventures
Chapter 79 Human Resources Strategy and Change: The Risks and Chances of German/Chinese Mergers and Acquisitions