Dynamics 365 Essentials: Getting Started with Dynamics 365 Apps in the Common Data Service, 2nd Edition

Dynamics 365 Essentials: Getting Started with Dynamics 365 Apps in the Common Data Service, 2nd Edition Front Cover
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2020-07-19
567 pages

Book Description

Discover what the Common Data is and how 365 fits in the Power Platform. Learn how to set up core 365 Customer Engagement functionality and build more customized processes using model-driven apps. This book covers the 365 Online system for , customer service, marketing, field service, and Outlook integration.

In this second edition, core platform changes from the Common Data Service are included and you will know what this means for Dynamics 365. Updated features include processes, the latest form and view designer, and Process Flows. The book also includes new chapters on portals and power virtual agents.

After reading?Dynamics 365 Essentials, you will have mastered the core functionality available in Dynamics 365 CE and model-driven applications, and will be able to set it up for a range of different business scenarios.

What You Will Learn

  • Set up the core standard features of Dynamics 365 CE
  • Create model-driven apps within Dynamics 365 customized to specific business needs
  • Customize Dynamics 365 CE and leverage process automation functionality through the UI
  • Study the Common Data Service for Apps

Who This Book Is For?

Consultants, business analysts, administrators, and managers who are looking for more about Dynamics 365

Book Details

  • Title: Dynamics 365 Essentials: Getting Started with Dynamics 365 Apps in the Common Data Service, 2nd Edition
  • Author:
  • Length: 567 pages
  • Edition: 2
  • Language: English
  • Publisher:
  • Publication Date: 2020-07-19
  • ISBN-10: 1484259106
  • ISBN-13: 9781484259108
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