Business Analysis, 2nd Edition

Improving the effectiveness of your IT through better alignment with the business is a precursor to increasing profitability. This practical, introductory guide provides you with the tools to achieve this. It teaches you about strategy analysis and how to model business systems and processes and covers other topics including business case development, change management, and engineering/information resource management. The book also supports the ISEB qualifications in Business Analysis.

Table of Contents

Chapter 1 what is business analysis?
Chapter 2 the competencies of a business analyst
Chapter 3 strategy analysis
Chapter 5 investigation techniques
Chapter 6 stakeholder analysis and management
Chapter 7 modelling business systems
Chapter 8 modelling business processes
Chapter 9 gathering the requirements
Chapter 10 documenting and managing requirements
Chapter 11 modelling requirements
Chapter 12 delivering the requirements
Chapter 13 making a business and financial case
Chapter 14 implementing business change