Learn best practices for building bots by focusing on the technological implementation and UX in this practical book. You will cover key topics such as setting up a development environment for creating chatbots for multiple channels (Facebook Messenger, Skype, and KiK); building a chatbot (design to implementation); integrating to IFTT (If This Then That) and IoT (Internet of Things); carrying out analytics and metrics for chatbots; and most importantly monetizing models and business sense for chatbots.
With Facebook opening up its Messenger platform for developers, followed by Microsoft opening up Skype for development, a new channel has emerged for brands to acquire, engage, and service customers on chat with chatbots.
What You Will Learn
- Work with the bot development life cycle
- Master bot UX design
- Integrate into the bot ecosystem
- Maximize the business and monetization potential for bots
Who This Book Is For
Developers, programmers, and hobbyists who have basic programming knowledge. The book can be used by existing chatbot developers to gain a better understanding of analytics and the business side of bots.
Table of Contents
Chapter 1: Introduction to Chatbots
Chapter 2: Setting Up the Developer Environment
Chapter 3: Basics of Bot Building
Chapter 4: Advanced Bot Building
Chapter 5: Business and Monetization