Operations Management, 6th Edition

Editorial Reviews

A long-time market leader in this discipline, Slack has set the standards in Operations Management which other textbooks seek to emulate. Expert authorship, an engaging writing style, and an interesting collection of cases combine to communicate the importance of managing operations and processes within a successful organisation.

Operations Management provides a strategic perspective, whilst also examining the practical issues which organisations face on a day to day basis. It uses over 120 examples from all over the world, reflecting the balance of economic activity between (c.75%) and manufacturing (c.25%) operations.

Table of Contents

1. Operations management
2. Operations performance
3. Operations strategy

Part Two
4. Process design
5. The design of products and services
6. Supply network design
7. Layout and flow
8. Process
9. People, jobs and organization

10. The nature of planning and control
11. Capacity planning and control
12. Inventory planning and control
13. Supply chain planning and control
14. resource planning ()
15. Lean synchronization
16. Project planning and control
17. Quality management

18. Operations improvement
20. Organizing for improvement

21. Operations and corporate social responsibility (CSR)

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