Mastering Jira 7, 2nd Edition

Key Features

• This comprehensive guide will help you implement, customize and administer JIRA 7 application to meet the needs of your organization
• You will get to know the strategies needed to develop and deploy JIRA 7, along with best practices when working with Jira
• It covers the latest integrations of JIRA 7 with third-party platforms to help you professionally manage your software development projects

Book Description

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues.

This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases.

You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs.

Then you’ll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We’ll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we’ll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.

What you will learn

• Plan the installation and upgrade of your JIRA instance to the newest version
• Configure issue type schemes, create customized workflows, modify permission schemes, and change notification schemes
• Implement JIRA Service Desk to manage your support tickets
• Customize JIRA for test management, helpdesk, and requirement management
• Deploy JIRA for Agile tracking using the Scrum and Kanban techniques
• Develop JIRA add-ons to extend JIRA’s functionality
• Migrate data from external systems using CSV import
• Generate reports directly from the JIRA database and use custom JavaScript and CSS
• Integrate your JIRA application with third-party tools such as Confluence, SVN, and Git

Table of Contents

Chapter 1: Planning Your JIRA Installation
Chapter 2: Searching in JIRA
Chapter 3: Reporting – Using Charts to Visualize the Data
Chapter 4: Customizing JIRA for Test Management
Chapter 5: Understanding Zephyr and its Features
Chapter 6: Sample Implementation of Use Cases
Chapter 7: User Management, Groups, and Project Roles
Chapter 8: Configuring JIRA User Directories to Connect with LDAP, Crowd, and JIRA User Server
Chapter 9: JIRA Add-On Development and Leveraging the REST API
Chapter 10: Importing and Exporting Data in JIRA and Migrating Configuration
Chapter 11: Working with Agile Boards in JIRA Software
Chapter 12: JIRA Administration with ScriptRunner and the CLI Add-on
Chapter 13: Database Access
Chapter 14: Customizing Look, Feel, and Behavior
Chapter 15: Implementing JIRA Service Desk
Chapter 16: Integrating JIRA with Common Atlassian Applications and Other Tools
Chapter 17: JIRA Best Practices
Chapter 18: Troubleshooting JIRA