Making Sense of Change Management, 3rd Edition

Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change

Written for students and professionals alike, Making Sense of Change Management is the classic text in the field. It is aimed at readers who want to understand why change happens, how it happens and what needs to be done to make change a welcome concept rather than a dreaded one. It offers insights into the many frameworks, models and ways of approaching change and helps the reader apply the right approach to each unique situation.

This completely revised and updated edition includes additional case studies and new chapters on change agents and managing change when companies must cut costs.

Table of Contents

Part One The underpinning theory
Chapter 01 Individual change
Chapter 02 Team change
Chapter 03 Organizational change
Chapter 04 Leading change
Chapter 05 The change agent

Part Two The applications
Chapter 06 Restructuring
Chapter 07 Mergers and acquisitions
Chapter 08 Cultural change
Chapter 09 IT-based process change

Part Three Emerging inquiries
Chapter 10 Complex change
Chapter 11 Leading change in uncertain times