Information Technology for Management: Improving Strategic and Operational Performance, 8th Edition

Up-to-date coverage on how new technology is changing the way organizations operate and compete

Every day, new technology influences how organizations operate and compete in the current global environment, and this updated edition of a classic provides authoritative and streamlined coverage of this evolving topic. High-profile topics are discussed, such as social networks, green IS, and business intelligence, and global examples span a wide range of subject matter. You’ll explore IT governance, connectivity that blurs public and private lives, sustainability, enterprise social media, and viral and social marketing.

• Offers completely updated coverage on the evolving topic of the way organizations operate and compete in the current global environment
• Addresses issues involving social networks, green IS, and business intelligence
• Features real-world examples that deal with international issues

Packed with real-world examples and coverage of international topics, Information Technology for Management, Eighth Edition, is critical reading for anyone involved in this field.

Table of Contents

Part I: Understanding Information Systems that Support Organizational Performance
1 Information Systems in the 2010s
2 IT Infrastructure and Support Systems

Part II: Data and Network Infrastructure
3 Data, Text, and Document Management
4 Network Management and Mobility
5 IT Security, Crime, Compliance, and Continuity

Part III: Web, Wireless, and Social Media Strategies
6 E-Business and E-Commerce
7 Mobile Computing and Commerce
8 Web 2.0 and Social Media

Part IV: Operational and Enterprise Systems and Processes
9 Operational Planning and Control Systems
10 Enterprise Information Systems
11 Business Intelligence and Decision Support
12 IT Strategic Planning
13 Business Process Management and Systems Development
14 Global Ecology, Ethics, and Social Responsibility