Enterprise Search

Is your organization rapidly accumulating more information than you know how to manage? This book helps you create an enterprise search solution based on more than just technology. Author Martin White shows you how to plan and implement a managed search environment that meets the needs of your business and your employees. Learn why it’s vital to have a dedicated staff manage your search technology and support your users.

In one survey, 93% of executives said their organization is losing revenue because they’re not fully able to use the information they collect. With this book, business managers, It managers, and information professionals can maximize the value of corporate information and data assets.

• Use 12 critical factors to gauge your organization’s search needs
• Learn how to make a business case for search
• Research your user requirements and evaluate your current search solution
• Create a support team with technical skills and organizational knowledge to manage your solution
• Set quality guidelines for organizational content and metadata
• Get an overview of open source and commercial search technology
• Choose an application based on your requirements, not for its features
• Make mobile and location-independent search part of your solution

Table of Contents

Chapter 1. Searching the Enterprise
Chapter 2. Enterprise Search Is Difficult
Chapter 3. Defining User Requirements
Chapter 4. Planning for Search
Chapter 5. Search Technology Part 1
Chapter 6. Search Technology Part 2
Chapter 7. The Business of Search
Chapter 8. Specification and Selection
Chapter 9. Installation and Implementation
Chapter 10. Managing Search
Chapter 11. A Future for Search
Chapter 12. Critical Success Factors

Appendix A. Resources
Appendix B. Vendor List