E-Commerce 2017, 13th Edition

Understanding The Vast And Expanding Field of E-commerce

Laudon’s E-commerce 2017: Business, Technology, Society emphasizes three driving forces behind the expanding field of e-commerce: technology change, business development, and social issues. A conceptual framework uses the templates of many modern-day companies to further demonstrate the differences and complexities in e-commerce today. An in-depth investigation of companies such as Uber, Airbnb, Instacart, and others kick-off the course while preparing students for real-life scenarios.

In the Thirteenth Edition, Laudon and Traver add new or update existing case studies to match developments in the e-commerce field as they exist in today’s tech world. They built in additional video cases for each chapter, making the material even more accessible to students as they prepare for their future roles in business.

Table of Contents

Part 1: Introduction to E-commerce
Chapter 1. The Revolution Is Just Beginning
Chapter 2. E-Commerce Business Models And Concepts

Part 2: Technology Infrastructure for E-commerce
Chapter 3. E-Commerce Infrastructure: The Internet, Web, And Mobile Platform
Chapter 4. Building An E-Commerce Presence: Websites, Mobile Sites, And Apps
Chapter 5. E-Commerce Security And Payment Systems

Part 3: Business Concepts and Social Issues
Chapter 6. E-Commerce Marketing And Advertising Concepts
Chapter 7. Social, Mobile, And Local Marketing
Chapter 8. Ethical, Social, And Political Issues In E-Commerce

Part 4: E-commerce in Action
Chapter 9. Online Retail And Services
Chapter 10. Online Content And Media
Chapter 11. Social Networks, Auctions, And Portals
Chapter 12. B2B E-Commerce: Supply Chain Management And Collaborative Commerce