Developing Management Skills, 8th Edition

Develop ten essential management skills.

With an emphasis on self assessments, Developing Management Skills gets readers involved in the learning experience, helping them connect the theories to their own lives. Further, this text focuses on developing the ten essential skills needed for success and gives readers tangible goals to work towards.

Based on suggestions from reviewers, instructors, and students, a number of changes–including new skill-assessments and cases, and updated research–have been incorporated in the eighth edition.

Table of Contents

Part I: Personal Skills
Chapter 1 Developing Self-Awareness
Chapter 2 Managing Personal Stress
Chapter 3 Solving Problems Analytically And Creatively
Part II: Interpersonal Skills
Chapter 4 Building Relationships By Communicating Supportively
Chapter 5 Gaining Power And Influence
Chapter 6 Motivating Others
Chapter 7 Managing Conflict

Part III: Group Skills
Chapter 8 Empowering And Delegating
Chapter 9 Building Effective Teams And Teamwork
Chapter 10 Leading Positive Change

Part IV: Specific Communication Skills
Supplement A: Making Oral And Written Presentations
Supplement B: Conducting Interviews
Supplement C: Conducting Meetings